Star of Sector

Communication Policy

This Communication Policy outlines the principles and channels for effective communication between STAR OF SECTOR, managed by WellMade Network, and its stakeholders. This policy aims to ensure transparency, professionalism, and confidentiality in all interactions.

1. Communication Channels

We utilise the following channels to communicate with our stakeholders:

  • Phone and Mobile: For direct voice communication and support, we can be reached during working hours. Calls are attended to promptly, with efforts made to resolve queries efficiently.
  • Email: Email is our primary mode of communication for official and detailed inquiries. All emails will be responded to within two business days.
  • WhatsApp: For quick, informal updates and general inquiries, we offer communication through WhatsApp during working hours. WhatsApp is not used for sharing confidential information or final agreements.

2. Working Hours

Our communication channels are actively monitored from 10:00 AM to 9:00 PM (UAE Time), Monday through Saturday. Any messages received outside these hours will be addressed on the next working day.

3. Response Time

  • Phone and Mobile: Immediate responses are provided during working hours. If unavailable, please leave a message, and we will return your call at the earliest.
  • Email: We strive to respond to emails within two business days.
  • WhatsApp: Messages received will be attended to as promptly as possible within working hours. Urgent matters should be directed to email or phone for a faster response.

4. Professional Conduct

All communication conducted on behalf of STAR OF SECTOR will be professional, respectful, and clear. We request the same level of professionalism from all parties involved in our communications.

5. Confidentiality and Data Protection

We are committed to maintaining the confidentiality of sensitive information shared through any communication channel. Personal data and confidential details will only be handled by authorised personnel and will not be shared without consent, in alignment with our Privacy Policy.

6. Feedback and Complaints

For inquiries, you may contact us through:

  • Phone: +971 5060 12456
  • Mobile: +971 5060 12456
  • Email: Info@WellMadeNetwork.com
  • WhatsApp: +971 5060 12456

By engaging with us, users acknowledge and agree to this Communication Policy, ensuring effective and respectful interactions.

Open Confirm Open asdas

Important Notice

Users of this website must read and understand the following; failure to do so may lead to issues or complications for which we will not be responsible.

WhatsApp Icon